8b8 Privacy Policy
This policy clearly describes how your personal information is collected, stored, and protected on the 8b8 platform.
This privacy policy applies to users of the 8b8 website (https://8b8.cam). By using the site, you are considered to have accepted the terms of this policy. Any changes will be published on this page.
Introduction and Purpose
8b8 is a trusted online betting and casino platform in Bangladesh. Protecting the privacy of our users' personal information is one of our primary responsibilities. This Privacy Policy ("Policy") explains what types of information we collect, how we use it, and what your rights are.
We believe transparency is the foundation of trust. That is why this policy is written in plain and clear language, so you can fully understand what 8b8 does with your information.
8b8 never sells or rents your personal information to third parties.
What Information We Collect
2.1 Information Provided at Registration
When you create an account with 8b8, we collect the following information:
- Full name
- Email address
- Date of birth (for age verification — to confirm 21+)
- Banking or mobile banking account details (bKash, Nagad, Rocket, etc.)
- Password (stored in encrypted form)
2.2 Information Automatically Collected During Use
When you browse the site or log in, the following information is collected automatically:
- IP address and device type
- Browser name and version
- Date and time of access (BST, UTC+6)
- Page visit history and click data
- Cookie and session information
2.3 Financial Transaction Information
Payment-related information is recorded during deposits and withdrawals. We do not directly collect or store card numbers or mobile banking PINs — payment gateway services process this information through their own security systems.
2.4 Identity Verification Documents (KYC)
For security and regulatory purposes, we may request the following documents when a withdrawal exceeds a certain amount or when account verification is required:
- National ID card (NID) or passport copy
- Utility bill or bank statement as proof of address
These documents are stored under strict security and are used solely for the verification process.
Purpose of Information Use
8b8 uses collected information for the following purposes:
- To create and manage accounts
- To process and verify financial transactions
- To maintain platform security and prevent fraud
- To verify that users are 21+
- To provide customer support (live chat and email)
- To inform you about bonuses and promotional offers (with your consent)
- To conduct analysis for platform improvement
- To meet legal obligations
We do not use your information beyond the specific purposes listed above. Your information is not shared for third-party advertising.
Cookie Policy
Cookies are used on the 8b8 website. Cookies are small data files stored in your browser. They help improve your experience, remember your login state, and analyze site performance.
Types of Cookies
- Essential cookies: Required for the site to function properly — session management, login state.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To analyze site traffic and usage (fully anonymous).
You can delete or block cookies at any time through your browser settings. However, this may limit some site functionality.
Data Security Measures
8b8 uses industry-standard technology and processes to protect your personal information:
- SSL Encryption: All data transmission on the website is protected with 256-bit SSL encryption.
- Data Encryption: Stored sensitive information is kept in encrypted form.
- Access Control: Only authorized personnel can access specific information.
- Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
- Firewall and Intrusion Detection: Protection against unauthorized access.
However, no method on the internet is 100% secure. We are committed to providing the highest level of protection, while acknowledging residual risks.
Sharing Information with Third Parties
8b8 does not sell your personal information to third parties as a matter of policy. Information may be shared in the following limited cases:
6.1 Payment Service Providers
The minimum information necessary to process transactions via bKash, Nagad, Rocket, and bank transfers is shared with the relevant service providers.
6.2 Technology Partners
Game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) and software partners receive the minimum information necessary to operate the platform. They are bound by strict confidentiality agreements.
6.3 Legal Requirements
We may be legally required to provide information in response to a court order, government directive, or valid request from a law enforcement agency.
6.4 Fraud Prevention
Information may be shared with anti-money laundering (AML) and fraud prevention organizations as needed.
Data Retention Period
We retain your information only for as long as necessary:
- Active accounts: Information is retained for as long as the account remains active.
- Closed accounts: Certain information may be retained for up to 5 years after account closure due to legal obligations.
- Financial transaction records: Long-term retention may apply for audit and legal purposes.
- Marketing communications: Stopped immediately if you opt out.
After the specified period, information is securely deleted or anonymized.
Your Rights
As a user of the 8b8 platform, you have the following rights:
- Right to access: You can find out what information we hold about you.
- Right to rectification: You can request correction of inaccurate or outdated information.
- Right to erasure: In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
- Right to restrict processing: You can object to the use of your information for specific purposes.
- Data portability: You can request a copy of your information.
- Right to opt out of marketing communications: You can stop marketing emails or messages at any time.
To exercise these rights, please contact our support team. We are committed to responding within 30 days of receiving a request.
Protection of Minors
8b8 strictly refrains from providing services to anyone under the age of 21. We verify date of birth during account registration and may request additional identity documents when necessary.
If information from a minor is accidentally collected, we will close the relevant account and delete the information as soon as we become aware of it.
For those aged 21 and above only — for ages 21+.
International Data Transfers
8b8's servers and data storage systems may be located in various countries. Even if your information is processed outside Bangladesh, we ensure that adequate data protection measures are in place in those countries as well.
For international data transfers, we comply with applicable international standards and contractual safeguards.
Notice of Policy Changes
8b8 reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you through the following methods:
- A notification will be sent to your registered email
- You will be informed via a pop-up or banner when logging in to the site
- The "Last Updated" date at the top of this page will be changed
Continued use of the site after an update is considered acceptance of the new policy. For significant changes, we may seek your explicit consent.
Applicable Law and Jurisdiction
This privacy policy is drawn up in accordance with international data protection principles. Any disputes will first be addressed through negotiation.
If you believe we have violated your privacy, please contact us directly. We will work to resolve your complaint fairly within 30 days.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us: